Appointment Policy 

To allow ample time for all patients and scheduled surgical procedures, we operate by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

Patient Arrival Policy

For your protection, and that of others:

             *All dogs must be on a leash and properly controlled while in the waiting area or exam rooms  

             *All cats must be presented in an appropriate cat carrier or on a leash.

For your convenience, day admittance appointments can be arranged with the receptionist. A day admittance appointment means that you could bring your pet in for a scheduled appointment and if needed, we can keep your pet for a few hours to perform diagnostic testing.  Testing will be performed in between scheduled appointments, and once the doctor is done, she will give you a call to go over the diagnosis and to give you discharge instructions. 

For the safety of all animals in our care, we require that all vaccinations be up to date prior to any hospitalization. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.

Payment Policy

We require full payment at the time that services are rendered.  A deposit may be required at the time of any hospital admittance.  For your convenience, we accept Visa, MasterCard, Care Credit, cash and personal check